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What Enterprise, America’s #1 car rental company, can teach you about creating lifetime customers.  “Exceeding Customer Expectations” was written by Kirk Kazanjian and is the premise behind Enterprise’s founding philosophy and core values and has been instrumental in the growth and success of Enterprise as an industry leader.  Instrumental in the success is due to Enterprise’s nationally recognized management training program, a development program designed to hire and train good people from the ground up.  Enterprise is committed to providing opportunities for its employees and has been recognized by BusinessWeek as one of the best places to launch a career for the second year in a row.  By hiring and training employees and instilling the company’s commitment to customer service, Enterprise has received industry recognition by JD Powers & Associates for providing the best customer service at the airports for 7 out of the past 8 years.

Pam Webster
Corporate Recruiting Manager
Enterprise Rent-A-Car

Pam Webster is a Corporate Recruiting Manager based out of Enterprise’s corporate headquarters in St. Louis, MO.  She is responsible for companywide recruiting initiatives and directives, including managing the collegiate partnernship with the American Marketing Association and other student organizations.  She is also responsible for providing support & training to field Enterprise’s 225 recruiters across the country.  Prior to moving to St. Louis in February 2005 for her current position, she was Recruiting Manager/Southern California, and was responsible for managing recruiting and training initiatives for the company’s largest operating group.  Pam has been with Enterprise for 22 years, starting in their Management Training program.  She has been involved in HR & recruiting for the past 18 years.