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 Best PracticesSmall Business

Boost your small business with our expert takes on strategy, communications and harnessing the power of the Internet.

 

 
Small Business Marketing Strategy
Execs Gone Wild
- Marketing consultants meet all types of business executives--the good, the bad, and the ugly. This article profiles the 10 most difficult client types and provides advice on handling their "worst practices."
 
Defining Your Target Audience
- Target audiences are distinct groups or segments of customers, and clearly defining your business’ target audiences will help you promote the aspects of your business that are most relevant to each group.
 
Retail Customer Service Tips
- The best-planned strategies won’t get you far unless your business provides good customer service. All it takes is one sour interaction for a customer to turn around and not come back, or worse yet, spread bad word of mouth about your business to other potential customers.
 
The Y2K Crisis for Marketing Managers
- Marketing managers working in small companies, from 20 to 200 employees, face the challenge of broadening their technical skills in order to maintain control over their projects on a financial and managerial level.
 
Inexpensive Marketing Research Approaches
- How to gather customer facts and opinions in an objective way with using the resources of a typical small business.
 
Networking to Create Leads
- Traditional advertising and publicity techniques aren’t nearly as effective as making face-to-face connections with potential customers or clients.
 
Tactics for Low-Cost Promotions
- From coupons and cash-back rebates to punch cards and premiums, you’ll find effective ways to promote your business that are all budget friendly.
 
Tactics for Low-Cost Marketing
- No matter how tough the economic climate, you still have to market your business if you want to succeed. Learn inventive, low-cost ways to increase your sales, from emailing prospects to sampling products.
 
 
 
Small Business Marketing Communications
Writing Copy that Sells
- Writing effective copy for your ads and other marketing materials plays a key role in turning potential customers into paying ones.
 
Selecting the Right Marketing Media
- Setting aside enough money for an advertising budget can be quite a challenge for a small business. Make sure you select the most effective advertising media in which to run your ads.
 
Create Your Own Press Kit
- Creating a standard press kit that easily can be customized for different audiences will help you your company make the best impression no matter what the situation.
 
How to Generate Free Publicity for Your Business
- An ongoing publicity program can enhance your image, boost your sales and promote customer goodwill. Best of all, it doesn’t have to cost you a dime.
 
Maximizing the Effectiveness of your Yellow Pages Ads
- How do you design an ad that will stand apart from your competitors? What should it include, and how often should you change it? Get all the answers.
 
 
 
Small Business Internet Marketing
Getting Listed in Search Engines
- Search engines are one of the primary ways internet users find websites, and a site with good search engine listings likely will see a dramatic increase in traffic.
 
Web Sites for Small Businesses
- No matter what your company does, realistically weighing the potential costs and benefits of a website is an important step in determining your business and marketing strategies.
 
E-mail Marketing Tips for Small Business
- Carelessly used, e-mail marketing can turn off and even anger the very customers you want to reach. The following dos and don’ts can help you maximize the power of e-mail marketing while avoiding the pitfalls.
 
Taking Advantage of Viral Marketing
- It's the Internet version of "word of mouth" -- a strategy that encourages individuals to pass on a marketing message to others. When it's done right, it can spread your message to an enormous number of people.
 

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