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While business leaders frequently acknowledge that keeping their employees 'happy' is an important organizational goal, far fewer understand that it takes more than 'satisfied' employees to drive financial growth and profitability. Employee satisfaction is merely one aspect of creating a truly 'engaged' workforce that translates into improved business success. 

Join Rick Garlick, Ph.D., Director-Consulting and Strategic Implementation of Maritz Research on June 7th for AMA’s Marketing Matters Live! Rick will define what constitutes an engaged workforce and explain how this concept directly links to improved customer satisfaction, decreased turnover, greater productivity, and ultimately, greater organizational profit.

Listen-in to learn the most recent trends in employee research and hear how Maritz Research is working with leading companies across North America to help these organizations maximize employee performance.

Plus, Garlick will identify 10 characteristics of an engaged employee, as well as present the four pillars necessary for creating an engaged workforce – employee development, leadership, feedback, and job clarity. He’ll also analyze results of a Maritz Research survey that gauged employee attitudes toward how each of these pillars was being addressed by their organizations.

You won’t want to miss this program!